1. Information We Collect
At DocMint, we collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Information you provide to us:
- Account information (name, email address, password)
- Profile information and preferences
- Content you create using our SOP generation services
- Communications with us (support requests, feedback)
- Payment and billing information (processed securely by Stripe)
Information we collect automatically:
- Usage data and analytics
- Device information (IP address, browser type, operating system)
- Log data (access times, pages viewed, errors)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our SOP generation services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security vulnerabilities
- Comply with legal obligations and protect our rights
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in our operations (Clerk for authentication, Stripe for payments, OpenAI for AI processing)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- Encryption in transit and at rest
- Regular security assessments and monitoring
- Access controls and authentication measures
- Industry-standard security practices
- Regular security training for our team
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain certain information for legal or regulatory purposes.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request export of your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
- Objection: Object to certain processing of your information
To exercise these rights, please contact us at support@docmint.pro.
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: